EXPERT ASSISTANCE 24*

Customer Care

Connect with us for booking related issues.

🔵 Dedicated Laxpress customer care

We are here to support your move, end to end.

Reach our verified customer care team for booking help, rescheduling, payment confirmation, damage claims, or any other support during your relocation.

Support hours: 9:00 AM – 9:00 PM IST All interactions logged for quality & safety

Primary customer care

Verified Laxpress helpline
📞 +91 2269646465
📧 care@laxpresspackers.in
💬 WhatsApp support

Support channels

Choose the option that best fits your query. All paths reach official Laxpress support.

Booking & scheduling

Fastest

Pickup time changes, address updates, vehicle changes, additional services.

Avg response time: 15–30 min

Payment & invoice support

Priority

Payment confirmation, invoice copies, refund updates.

Transit & tracking

Live status

Shipment status, vehicle location, delivery ETA.

Claims & service feedback

Escalation desk

Report damages, delays, or unresolved service concerns.

Resolution within 24–48 hrs

Ticket & escalation desk

  • • Mention your Laxpress reference ID
  • • Attach photos for damage claims
  • • Clearly describe the issue

Quick self-help options

Track existing Laxpress booking
Download estimate or invoice again
Report suspected fraud
Fraud safety & payment guidelines

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Your feedback helps us improve our customer care team.

Average rating ⭐ 4.7 / 5