2. Information We Collect

Laxpress may collect personal information that you voluntarily provide when requesting relocation services or interacting with our website.

• • Full name and contact details such as phone number and email address.
• • Pickup and delivery addresses related to relocation services.
• • Inventory details of goods being transported or stored.
• • Payment or billing information required for invoicing.
• • Communication records when you contact our support team.
• • Technical information such as IP address, browser type, and device data.

3. How We Use Your Information

The information collected by Laxpress Packers and Movers may be used for the following purposes:

• • To provide relocation services including packing, transportation, and delivery.
• • To generate quotations, invoices, and shipment documentation.
• • To coordinate relocation logistics and communicate shipment updates.
• • To respond to inquiries, customer support requests, or service feedback.
• • To improve our website functionality and service quality.
• • To comply with legal or regulatory requirements.

4. Sharing of Information

Laxpress Packers and Movers does not sell or rent personal information to third parties. However, information may be shared under the following circumstances:

• • With logistics partners or carriers required to complete your relocation.
• • With insurance providers for shipment coverage.
• • With payment processors or financial institutions for billing purposes.
• • With government authorities when required by law.

5. Data Security

Laxpress takes appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure systems, restricted data access, and operational protocols designed to safeguard customer information during relocation services.

6. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience, analyse traffic, and optimise website functionality. Cookies help us understand how visitors interact with our website and allow us to enhance the performance of our digital services.

7. Third-Party Links

The Laxpress website may contain links to external websites or services. We are not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those websites separately.

8. Data Retention

Laxpress retains personal information only for as long as necessary to fulfil the purposes described in this policy, including compliance with legal, accounting, or regulatory obligations related to logistics and transport services.

9. Updates to This Privacy Policy

Laxpress Packers and Movers may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Users are encouraged to review this page regularly.

10. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Laxpress Packers and Movers
Email: info@laxpresspackers.in
Customer Support: +91 2269646465